Client Servicing Executive

𝐉𝐨𝐛 𝐂𝐨𝐧𝐭𝐞𝐱𝐭: At Lead Bangladesh, client servicing is about understanding people, their business, marketing objectives, and challenges – and solving these problems with creative and effective solutions by collaborating with clients, team members, and other partners.

We’re looking for a responsible professional with a demonstrated ability to determine people’s tendencies, preferences, needs, and wants. Our ideal candidate has experience in developing and executing marketing campaigns while conducting regular market research, brainstorming and executing ideas, and liaising with different in-house departments and external clients. S/he will be comfortable with day-to-day communications work in digital media, as well as long-term strategy building to solve business problems, thriving under pressure, tight deadlines, and a fast-moving environment.

𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞: Client Servicing Executive (Two) 

𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Act as the primary point of contact for clients as well as the bridge between clients and the back-office (designers copywriters, planners, developers, community managers, and production team)
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings
• Maintaining an accurate record of all existing and potential clients.
• Understand and write brand briefs that are sharp, precise and efficient.
• Create and present proposals and pitch decks to clients
• Develop monthly, quarterly and annual plans for brands
• Build and execute social media strategy through audience identification, competitive research, channel selection, messaging, and reporting
• Generate, edit, publish and share daily content with the help of the creative team
• Setup, optimise, manage and monitor social media pages for clients
• Ensure the team is aware of and motivated to solve problems creatively
• Meet deadlines and ensure team members meet the quality and timeline expectations
• Responding to client inquiries in a timely and professional manner
• Receptive to feedback

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

• Demonstrated understanding of and curiosity about advertising, branding, and digital media
• Excellent verbal and written communication skills
• Strong knowledge of the social media landscape
• Must be hardworking, organized, and have an attention to detail
• Must be able to work to a tight deadline
• Must have passion and enthusiasm for the role and wider business
• Persuasiveness and ability to sell big ideas
• Proficiency in using basic productivity and collaboration frameworks and tools
• Ability to learn quickly, with curiosity to pick up new skills 
• Excellent organizational and time management skills.
• Willingness to meet deadlines

𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

– Bachelor’s degree in any discipline

– Educational qualification may be relaxed for the experienced ones in the relevant.

– Generic professional qualifications or industry-specific certifications are a plus

𝐉𝐨𝐛 𝐃𝐞𝐭𝐚𝐢𝐥𝐬:

– Full-time

– 6 Days in a week 

– Work Hour: 09:30 am to 06:30 pm

– 3 months probation period

– Office Location: House 08, Road 01, O. R. Nizam R/A, GEC, Chattogram.

𝐅𝐚𝐜𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

– Salary: (15k-20k) Negotiable

 * If we like you, money won’t be a problem. 

– Salary Review: Yearly

– Festival Bonus: 2

– Weekly Holiday: 1